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While in the HOME Menu, press and hold down the POWER Button for at least one second. Nintendo of Europe is not responsible for the content or security of the site you are about to visit. Please contact us for support by clicking here. I've had this problem before. POWER Volume HOME Capture Any other button. You have been randomly chosen to take part in a brief survey. It's possible that the intended button is not compatible with that game or application. @AC_Isabelle from Animal Crossing: New Leaf. Games are property of their respective owners. While navigating the menus or within a game, press the HOME Button. If there is no response, please read Unable to Capture Screenshots. Ultimate Tournament Portal, the button mapping settings have not been changed, Website and My Nintendo Store Privacy Policy. Applies to:  When used wirelessly, the Joy-Con controller appears to lose connection with the console. You can tell that a controller's button mapping has been changed because throughout different menus, a spanner icon will be displayed beside the controller in-use at the bottom-left corner of the touch screen. Nintendo of America Inc. Headquarters are in Redmond, Washington, Nintendo Switch Family, Nintendo Switch, Nintendo Switch Lite, the controller button configuration is set to the standard inputs, Unknown message slot CUSTOM_MSG_FACEBOOK_TITLE_LBL, Unknown message slot CUSTOM_MSG_TWITTER_TITLE_LBL, Unknown message slot CUSTOM_MSG_YOUTUBE_TITLE_LBL, Unknown message slot CUSTOM_MSG_INSTAGRAM_TITLE_LBL, Prior to troubleshooting a controller, we strongly recommend you verify that. Do not include the console. While in the HOME Menu, press the Capture Button. Nintendo Switch Family, Nintendo Switch, Nintendo Switch Lite. You are about to leave the Nintendo of Europe site. Try loosening your screws just a little bit and the the buttons should be fine. Joy-Con Controller Power Issues. If the Joy-Con is recognised as being attached to the console but the HOME Button does not respond correctly, the right Joy-Con controller will need to be repaired. While navigating the menus or within a game, press the HOME Button. The buttons or control sticks on the Joy-Con controller do not respond, or respond incorrectly. It's possible that the intended button is not compatible with that game or application. Situation Not Resolved: If the Joy-Con is recognised as being attached to the console but the HOME Button does not respond correctly, the right Joy-Con controller will need to be repaired.

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